How to find an eye doctor

A great way to recognize Healthy Vision Month and to ensure your own healthy vision is to schedule a comprehensive eye exam with an Advantica vision provider. We have a provider search tool to help you find an eye doctor. And there’s some other information to consider when setting up an appointment.

Use the provider search tool

On Advantica’s homepage, there is a Provider Search tool. You will see it in the middle of the page, highlighted in orange. After choosing the option, Vision Care Provider, you will see various fields to enter information like city, state or zip code. You can also narrow your results by choosing a maximum distance radius from your location. Additionally, you can search by provider last name, practice name or specialty.

After clicking the “Search for a Provider” button, your results will be listed on screen and can also be exported to a PDF or Excel document. Information includes address, phone numbers, specialty and whether the provider is accepting new patients.

How to verify coverage

There are two ways to verify your coverage. You can call customer service and they will provide you with specific plan information. Or, your provider can call our provider service line to verify your vision plan coverage.

If your eye doctor is out-of-network

If you visit an out-of-network provider, you will need to submit an out-of-network reimbursement form for payment, with a copy of your original receipt, to the following address:

Attention: Claims Department
PO Box 8510
St. Louis, MO 63126

Refer to your benefit booklet for additional information regarding your plan’s out-of-network benefits. Note that not all plans have out-of-network benefits, so please contact your benefits administrator or call our customer service center for assistance – 866-425-2323.

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